Shipping Policy
Overview
This Shipping Policy explains how orders are processed and delivered when you purchase products from HUMAN+.
Order Processing
Orders are typically processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
Delivery Options
Local Delivery – Capital Area (Reykjavík & surrounding areas)
For selected orders within the capital area, we may offer local delivery.
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Local deliveries may be carried out by our own team or a delivery partner
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Delivery is typically completed the same day or the next business day, depending on order time and availability
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Customers may select a preferred delivery time window, which we will do our best to accommodate
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Delivery times are not guaranteed and may vary due to traffic, weather, or operational reasons
Postal & Third-Party Delivery (Iceland & International)
Orders outside the capital area, or when local delivery is unavailable, are shipped via Iceland Post or other logistics partners.
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Estimated delivery times depend on the carrier and destination
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Once shipped, delivery times are outside of our direct control
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Tracking information may be provided where available
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Shipping Costs
Shipping fees are calculated at checkout based on:
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Delivery method
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Destination
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Order size and weight
Any applicable shipping costs will be clearly shown before completing your order.
Delivery Delays
While we strive to deliver orders as quickly as possible, delays may occur due to:
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Weather conditions
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Carrier delays
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High order volumes
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Force majeure events
HUMAN+ is not responsible for delays caused by third-party carriers.
Incorrect Address
Please ensure that all delivery details are correct.
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We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information
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Additional shipping fees may apply for reshipment
Questions
If you have any questions regarding shipping or delivery, please contact us at:
Policy Updates
This Shipping Policy may be updated from time to time. Any changes will be published on this page.